Responsible Gaming at ARENAPLUS: Tools, Limits & Where to Get Help
Play should stay enjoyable. ARENAPLUS gives every player practical tools to stay in control, and clear direction to free, confidential help if it ever stops feeling that way.
Our Commitment
ARENAPLUS treats every game on the platform as entertainment, full stop. We do not market our slots, fishing games or live tables as a way to earn income, because they are not one; every round carries a house edge and an outcome no one can predict in advance. Our commitment is to make that clear up front and back it with real tools, not a disclaimer buried at the bottom of a page.
Player Tools
Every ARENAPLUS account includes free controls you can adjust at any time from your account settings:
- Deposit limits: cap how much you can add daily, weekly or monthly
- Loss limits: set a ceiling on net losses over a chosen period
- Time limits: get reminders or automatic logouts after a set session length
- Cooling-off periods: pause your account for a set number of days
- Self-exclusion: lock yourself out of ARENAPLUS for six months, a year, or permanently
Recognising Problem Signs
Gambling can shift from entertainment to a problem gradually, which is why it helps to know the early signs rather than wait for an obvious crisis. Watch for chasing losses with bigger bets, spending more time or money than you planned, borrowing to fund play, or feeling anxious, secretive or irritable about your gaming activity.
If any of that sounds familiar, whether it is you or someone you care about, it is worth acting on early. Setting a limit today is easier than recovering from a much larger problem later.
Protecting Minors
ARENAPLUS is restricted to players aged 21 and older, and we verify age both at registration and again before a first withdrawal. If you know of a minor using or attempting to access an ARENAPLUS account, please contact our support team so we can close it. Parents and guardians are encouraged to use device-level parental controls and filtering software as an added layer of protection.
Where to Get Help
If gambling is affecting your finances, relationships or wellbeing, help is available, and it is free and confidential. The National Center for Mental Health (NCMH) Crisis Hotline can be reached at 1553 (toll-free from Globe and TM landlines and mobiles) for immediate, judgment-free support.
You do not need to be in crisis to reach out; a conversation early on can help you decide whether limits, a break, or self-exclusion is the right next step. ARENAPLUS support can also walk you through activating any of the tools listed above at any time.
Frequently Asked Questions
Does ARENAPLUS charge for responsible gaming tools?
No, deposit limits, loss limits, time limits, cooling-off periods and self-exclusion are all free and available directly from your account settings.
Can I lower my deposit limit immediately?
Yes, limit decreases take effect right away, while increases typically apply after a short cooling-off period for your protection.
How long does self-exclusion last?
You can choose a fixed period such as six months or a year, or request permanent self-exclusion; reversing a self-exclusion before it ends is intentionally not immediate.
Is the NCMH hotline confidential?
Yes, calls to the NCMH Crisis Hotline at 1553 are free and confidential, and you do not need to be an ARENAPLUS player to use it.
What is the minimum age to play at ARENAPLUS?
You must be 21 or older, and this is verified during registration and again before withdrawals are released.
Can gambling be a source of income?
No. Every ARENAPLUS game carries a house edge and random outcomes, so it should only ever be treated as entertainment, not as a way to earn money.